Our Return Guide

Follow our step-by-step guide to create your return.

Return policies

We want you to be completely satisfied with your Saumo jersey.
  • You have 14 days after receipt to make an exchange or return.

  • For hygiene reasons, only unworn (tried on with protection), unwashed jerseys with the original label and hygienic protection intact are accepted.
  • Return shipping costs are your responsibility. (Except in the case of an error on our part or a defective product).

  • However, we cover the exchange fees for any purchase over €120 and we offer free delivery, regardless of the exchange amount!

Vous souhaitez un remboursement

Remplissez le formulaire de rétractation ci-dessous :

*Si vous souhaitez échanger votre taille, demandez votre étiquette d'échange gratuitement, juste en dessous du formulaire de rétractation.

Withdrawal form

Your details

Please enter your email and order number. The merchant uses this data for manual matching.

Our Privacy Policy applies.

Vous souhaitez un échange

Remplissez le formulaire d'échange ci-dessous.

STEP 1

Request the return label

Send us an email via the form below to specify if you would like an exchange, a return, or both .

STEP 2

Print your label

Print your label and stick it directly onto the original package, making sure that it covers the old label.

Step Three

Pack your parcel

Place the swimsuit you wish to return (unworn, with original tag and hygienic protection intact) directly into its original packaging.

STEP 4

Send your feedback

Drop off your parcel at the selected partner carrier.

It's our turn to play

Upon receipt of your return, we will notify you of the full refund to the original payment method (made between 5-10 days) or contact you in case of an exchange.