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Last updated: September 2025
These General Terms and Conditions of Sale govern all relations between the company SAUMO (hereinafter referred to as "Saumo" or "the Seller") and any natural or legal person (hereinafter referred to as "the Client") wishing to make a purchase on the website www.saumoswimwear.com (hereinafter referred to as "the Site").
Saumo is a registered trademark with the INPI.
Identity of the site editor and product seller:
Company name : SAUMO
Legal form : SASU
SIRET : 94009284400015
Address : Montpellier, France.
Publication manager : Zoé Chaudeurge
Email address : hello@saumoswimwear.com
The purpose of these General Terms and Conditions of Sale is to define the rights and obligations of the parties in connection with the online sale of products offered by Saumo to the Client, from placing the order to after-sales services, including payment and delivery.
The products offered for sale are those described on the Site. These include swimwear and beach accessories. Each product sheet contains a detailed description (size, cut, composition, color, care, etc.).
Although the photographs are taken with care, they may differ slightly from reality depending on the display settings of the screen. Saumo cannot be held responsible for these variations.
All products are offered within the limits of available stock. In case of unavailability after an order, Saumo will inform the Client as soon as possible and offer an exchange or a refund.
Prices are indicated in euros (€), all taxes included (TTC) , excluding delivery costs.
For deliveries within the European Union, the applicable VAT is that in force in France.
For deliveries outside the EU, local taxes or customs duties may apply . These costs are the sole responsibility of the Client and are neither prepaid nor reimbursed by Saumo.
Saumo reserves the right to modify its prices at any time, but products are invoiced at the rate in force at the time of order validation.
The Client selects the products they wish to purchase, adds them to their cart, then validates their order after filling in their delivery details and accepting the T&Cs.
The order is considered final once payment is validated.
Saumo reserves the right to refuse an order for legitimate reasons, such as:
Ongoing dispute with the Client
Refused or suspicious payment
Abnormal or inconsistent order
An order confirmation is sent by e-mail after validation. The Client is invited to check the order details and contact customer service in case of error.
Payment is due immediately upon order placement.
Accepted payment methods are:
Credit card (Visa, Mastercard, American Express)
Apple Pay
Other methods indicated during payment
Payments are secured through our certified provider (Shopify Payments, Stripe or other). No banking data is stored by Saumo.
Saumo delivers to mainland France, French overseas departments and territories, European Union countries, and some countries outside the EU.
Orders are processed within 1 to 3 business days. Shipping times are additional:
Metropolitan France: 2 to 4 business days
Europe: 3 to 7 business days
International: 5 to 12 business days
These times are indicative and may vary depending on the carrier and the period.
Shipping costs are calculated at the time of order. The Client can choose from several options (home delivery, pick-up point, etc.).
Saumo is not responsible for delivery delays caused by carriers or by exceptional circumstances (strikes, customs, weather, etc.).
In case of a package not collected within the timeframe or an incorrect address, reshipment costs will be borne by the Client.
In accordance with article L221-18 of the Consumer Code, the Client has a right of withdrawal of 14 days from receipt of the product.
Products must be returned:
New, unworn, unwashed
With labels and hygienic protection intact
In their original packaging
Products that do not meet these conditions cannot be refunded.
The Client must make a request to hello@saumoswimwear.com, then return the product(s) to the communicated address. Return costs are borne by the Client.
It is recommended to use a tracked service.
Saumo will process the refund within 7 to 10 business days after receipt and validation of the returned items.
Initial delivery costs are not refunded.
Saumo offers direct size exchanges for the same product.
To change size, model or color, please send a request by email to hello@saumoswimwear.com with your contact details and order number. Delivery costs will be free regardless of the amount of your exchange :).
In case of receipt of a defective product or an error in the order, the Client must contact customer service within 48 hours with a supporting photo.
Saumo will cover return shipping costs and offer a replacement or a full refund .
For any return made from a country outside the European Union, the Client must indicate on the package the mention "Return product with no commercial value" .
Any customs fees levied upon arrival will be deducted from the refund amount .
Personal data is used solely for order management and commercial relations.
Saumo commits to complying with current regulations (GDPR).
The Client can access their data, request its modification or deletion, by contacting: hello@saumoswimwear.com
All elements present on the site (texts, photos, products, logo, brand name) are protected by intellectual property laws in force.
Any unauthorized reproduction or use, in whole or in part, is strictly prohibited.
These GTC are subject to French law.
In case of dispute, an amicable solution will be sought first.
Failing this, the French courts will have sole jurisdiction, unless otherwise mandatory provisions.
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